Public Works Department
Mt. Juliet Public Works is one of the largest and most diverse departments with eight divisions. The focus for each public works team member is community service and safety. Below are some points of contact for various issues.
Q: Who do I need to talk to about my sewer bill, problems with my sewer, or pay my bill? Contact the Sewer Billing Division at 754-2554.
Q: If I would like to build an addition to my home, build a pool or put up a fence? Contact The Building Codes Division at 773-6225.
Q: How do I get the chipper service to my home? Call 773-7957 and give the operator your address. The chipper service runs Monday-Friday 8:00am to 4:30pm (if weather permits). The Chipper service will take branches up to 4" in diameter. We can take a 3 x 10 x 4 foot tall pile at a time. Please do not have loose leaves, root balls or vines because we cannot run them through he chipper. We will also do not take commercial cuttings. The chipper service tries to make a whole city run within one (1) week but due to weather or heavy volume it may take a little bit longer to gather your brush.
Q: Can I burn some limbs or brush on my property? Residence of Mt. Juliet can burn piles of brush and limbs on their property but they need to follow a few simple procedures. For the actual burn permit, contact the State of Tennessee Forestry Department at 1-800-337-3157, then notify WEMA at 758-2158 and then notify the Codes Enforcement Office at 773-6247. No open commercial burning is allowed int he City of Mt. Juliet. Commercial burning must have an air curtain destructor.
Q: My neighbor has tall grass or an inoperable vehicle, who do I call? Contact Julie Johnston at 773-6247 or Steve Thomas at 773-6204.
Q: If I need to know if I am in a flood plain, who do I call? Contact Isabelle Ford at 773-6285.
Q: I have a box on the side of my house with a red light on top of it, what does this control? This controls a 2 HP centrifugal pump that sits down in a basin. When the water level in the basin reaches the desired level a float switch turns the pump on. All of the water and solids are sucked through the bottom of the pump and chewed up by a cutting wheel assembly. After that it is pumped through a small diameter pipe to the main sewer line. Once the water goes down to the desired level another float switch turns the pump off.
Q: If the red light on my box starts flashing, what do I do? If this happens between the hours of 7:00am to 5:00pm, contact 754-2554. If this happens after business hours or on the weekend call the police department at 754-2550 and speak with a dispatcher. If it is during normal business hours or after hours we will have someone come out to your home and see what the problem is. We have someone on call 24 hours a day 7 days a week for emergencies.
Q: What do I need to do if sewage begins to back up into my home? If this happens between the hours of 7:00am to 5:00pm, contact 754-2554. If this happens after business hours or on the weekend call the police department at 754-2550 and speak with a dispatcher. If it is during normal business hours or after hours we will have someone come out to your home and see what the problem is. We have someone on call 24 hours a day 7 days a week for emergencies.
Q: What are the dates for the planning commission meetings? The Planning Commission is held on the Third Thursday of the month. To make submittal or have questions about the planning commission contact Jennifer Hamblen at 773-6237.
